Terms & Conditions

This website is operated by Season House LLC, the owner and creator of the Season House Box. Throughout the site, the terms “we,” “us,” and “our” refer to Season House LLC. Season House LLC offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing the Season House Box or any other products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Photos and Products

Photos on the website may not represent the exact products included in your seasonal box. Photos are for demonstration purposes only. Products included in the box may vary depending on availability and the season.

Subscription Pricing and Value

Pricing: Each Season House Box is priced at $159 with a guaranteed retail value at or above box price. Prices are subject to change at our discretion, and you will be notified of any price adjustments prior to renewal.
Value Disclaimer: The perceived value of the box contents may vary by customer. The retail value is based on the listed price of included items at the time of box creation.

Billing, Shipping, and Address Changes

Cutoff Date: Orders must be placed before the shipping date to receive the upcoming season’s box.
Shipping Schedule: Seasonal boxes ship around the 15th of February, May, August, and November. Shipping dates may vary due to postal holidays or other unforeseen events.
Address Updates: Address changes must be submitted by the cutoff date for the upcoming season’s box. We are not responsible for shipments sent to incorrect addresses if updated after the cutoff.

Subscription Terms

Seasonal Billing: Subscriptions are billed quarterly, and payment is required in full for each season’s box.
Auto-Renewal: Subscriptions automatically renew for the next season unless canceled before the next billing date.
Cancellation: You may cancel by emailing us at hello@seasonhousebox.com or via your account portal. Cancellations apply to the next season’s box and do not provide refunds for already-paid or shipped boxes.

Non-Transferability of Subscription

Subscriptions are personal to the subscriber and may not be transferred, sold, or assigned to another individual or entity without prior written consent from Season House LLC.

Limited Inventory and Waitlists

Limited Availability: Seasonal boxes are produced in limited quantities. Orders are fulfilled on a first-come, first-served basis. If a seasonal box is sold out, customers may be added to a waitlist for the next available season.
Waitlist Policy: Being on a waitlist does not guarantee access to the current season’s box. Waitlisted customers will be notified when the next box is available for purchase.

Refunds and Damaged Items

Refunds: Seasonal boxes are non-refundable once shipped.
Damaged Items: Contact us within 48 hours of delivery at hello@seasonhousebox.com to report damaged items. Photos of the damaged item and shipping box are required. We may request the return of damaged merchandise before issuing a replacement or credit.

Customer Satisfaction Guarantee

If you are unsatisfied with the contents of your box, please contact hello@seasonhousebox.com within 7 days of delivery. While refunds are not available for shipped boxes, we will work with you to resolve any concerns, including item replacements or credit, at our discretion.

Shipping Delays and Force Majeure

Shipping Delays: We are not responsible for delays caused by third-party carriers, weather, natural disasters, or other events beyond our control. Estimated shipping dates are not guaranteed.
Force Majeure: We are not liable for failure to perform any obligation under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, and governmental actions.

Third-Party Products and Brands

The Season House Box includes items sourced from various third-party companies and brands. While we carefully curate each product to align with our seasonal themes and quality standards, we make no claims, representations, or warranties about the performance, safety, or suitability of these third-party products.

For detailed information, including product use, care instructions, and warranty coverage, please refer to the specific manufacturer or brand. Season House LLC is not responsible for any claims, damages, or issues related to third-party products. By purchasing a Season House Box, you agree to address any concerns regarding third-party items directly with the respective company.

Prohibited Uses

You may not use the website or Service for any unlawful purpose, to solicit others to perform unlawful acts, to violate any laws or regulations, or to infringe upon our or others’ intellectual property rights. We reserve the right to terminate your account and access to our Service if prohibited use is detected.

Environmental and Sustainability Practices

We are committed to minimizing our environmental impact by using recyclable packaging and partnering with vendors who prioritize sustainability.

Intellectual Property

All content on seasonhousebox.com is the property of Season House LLC or used with permission. Reproduction, distribution, or use of any content without explicit written consent is prohibited.

Promotions and Contests

Promotions, sweepstakes, or contests are governed by their own rules, which may override these Terms. Review the specific terms before participating.

Changes to Terms

These Terms may be updated periodically. Changes are effective upon posting, and your continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the state of Florida, United States. Disputes are subject to the exclusive jurisdiction of Florida courts.

Contact Us

If you have any questions about these Terms, please contact us at hello@seasonhousebox.com.

Effective Date: December 1, 2024

Terms & Conditions